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Performance Measurement

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Implementation of Balanced Scorecard
Closed the ‘strategy gap’ between top down KPI’s and bottoms up implementation at Haleeb, thereby reducing core unit costs through the design and implementation of the Balanced Scorecard method of Performance Management (2011-15)

Implementation of Robust Performance Appraisal Process
Established a clear vision of the future at Haleeb, defined strategic objectives, determined the critical success factors, chose indicators to measure and monitor performance, and set goals, action plans & initiatives (2017)

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